An impeccable service, exceptional comfort and understated British elegance will be experienced at each stage of their journey from dedicated check in to luxurious lounges and a private suite on board.

  • Elaborate baggage allowance: Three checked bags, each weighing up to 32kg plus one cabin bag weighing up to 23kg and a personal bag (hand bag or laptop) onboard
  • Complimentary concierge service from Quintessentially Lifestyle providing 24 hour expert travel advice, insider access to restaurants, events and more (on flights departing from LHR T5 or JFK)

At the airport

  • Dedicated check-in desks, fast-track security and preferential boarding*
  • A choice of exclusive lounges including Galleries First and the signature Concorde Room at LHR T5 plus oneworld equivalents*
  • Complimentary treatments at the Elemis Travel Spa (at selected airports)
  • Exclusive pre-flight dining in the Concorde room
  • Attentive yet discreet service ensuring ease at every stage


  • Private onboard suites offering optimal space and comfort however your customers choose to spend their time
  • 6ft 6in fully flat bed with luxurious quilted mattress, crisp cotton duvet and soft cotton pyjamas
  • Turndown service on request
  • His and hers gift bag with premium skincare and accessories
  • Indulgent and delicious menus designed by some of the world's top chefs and the freedom to dine how and when it suits your customers
  • Fine wines and vintage champagnes on board
  • On-demand entertainment and personal 15in screen


*At selected airports


First seat from above
First Cabin view
First Meal