First
An impeccable service, exceptional comfort and understated British elegance will be experienced at each stage of their journey from dedicated check in to luxurious lounges and a private suite on board.
- Elaborate baggage allowance: Three checked bags, each weighing up to 32kg plus one cabin bag weighing up to 23kg and a personal bag (hand bag or laptop) onboard
- Complimentary concierge service from Quintessentially Lifestyle providing 24 hour expert travel advice, insider access to restaurants, events and more (on flights departing from LHR T5 or JFK)
At the airport
- Dedicated check-in desks, fast-track security and preferential boarding*
- A choice of exclusive lounges including Galleries First and the signature Concorde Room at LHR T5 and New York JFK T7 plus oneworld equivalents*
- Complimentary treatments at the Elemis Travel Spa (at selected airports)
- Attentive yet discreet service ensuring ease at every stage
Onboard
- Private onboard suites offering optimal space and comfort no matter how your customers choose to spend their time
- 6ft 6in fully flat bed with luxurious quilted mattress, 400 thread count bedding and soft cotton Temperley London loungewear and slippers
- Turndown service on request
- His and hers Temperley London gift bag with premium accessories and skincare by ELEMIS
- Indulgent and delicious menus designed by some of the world's top chefs and the freedom to dine how and when it suits your customers
- Meals served on bone china from William Edwards and cutlery from Studio William
- Fine wines and vintage champagnes on board, served in Dartington glassware
- Signature onboard afternoon tea service, introduced for British Airways centenary in 2019
- On-demand entertainment and personal 15in screen
- Free WiFi on available aircraft
*At selected airports