News

British Airways is launching two new winter-only ski routes from Manchester and extending its weekly service to London City Airport in December. Flights to Salzburg in Austria and Chambery in France, gateways to some of Europe’s top ski resorts, will operate every Saturday from December through to April. Flights to London City Airport in the heart of the capital will operate no ...

British Airways is making enjoying the winter sun even easier for customers this year with extra flights from Heathrow and Gatwick being added to the airline's schedules. The airline is launching a new route from Heathrow to Tenerife for sun worshippers keen to fly and flop in the Canaries, with the first flight taking to the skies from October 21. From October 29 Heathrow serv ...

As part of the £400m investment in transforming Club World, British Airways are introducing new bedding and amenity kits through a partnership with The White Company. Starting with the LHR-JFK route later this year, customers will receive an elegant day cushion, a bespoke soft large pillow with white cotton pillowcase, a super-soft woven blanket, a specially developed luxurio ...

Dissecting the Distribution Technology Charge (DTC), and ensuring you can avoid it...

I know that your customers will have been affected by the IT system failure over the weekend and I wanted to contact you personally to apologise. I am extremely sorry for the significant levels of disruption and our inability to communicate quickly about what was happening. I appreciate this caused a great deal of frustration to you and your teams who were trying to support aff ...

British Airways IT system failure from 27 May 2017 (ongoing)

British Airways has launched its investment plans for customers, focusing on excellence in the premium cabins and more choice and quality for all. Watch Alex Cruz, British Airways' chairman and CEO reveal the airline's plans during a charter flight from Gatwick to Heathrow on  5 April. The investments include: £400m in Club World (long-haul business class) Introducing Club Eur ...

British Airways is complying with the UK Government’s new security requirements for cabin baggage on direct flights from the following countries to the UK:- Egypt, Jordan, Lebanon, Saudi Arabia, Turkey, and Tunisia (non-BA point) All customers on direct flights from these destinations will not be able to carry laptops, tablets and larger mobile phones in their cabin baggage. ...

Made in Chelsea star Stephanie Pratt brings a Californian glow to Gatwick to celebrate British Airways’ new route to Oakland, San Francisco Bay. Stephanie, who went to college in San Francisco, stuns in a photoshoot to mark the airline's first route from Gatwick to California, and its fifth service from London to the 'golden state'. The route takes off 28 March with flights lau ...

British Airways has launched a collection of comedy videos for ‘Red Nose Day’ (Friday 24 March), starring David Walliams, Emma Bunton and Tom Daley dressed as British Airways staff surprising customers in support of Comic Relief – the airline’s charity partner. Launched today on British Airways’ YouTube page, the final film features all three celebrities undercover in Heathrow' ...