Please note our office hours over the festive period: Monday 24 December           08:00 - 17:30 Tuesday 25 December           Closed Wednesday 26 December   Closed Thursday 27 December        08:00 - 19:00 Friday 28 December               08:00 - 19:00 Saturday 29 December         09:00 - 15:00 Sunday 30 December             Closed Monday 31 December           08:00 - ...

It's been a year of investment and exciting change but British Airways aren't stopping there! Customers flying on their Boeing 777 fleet on selected routes from Gatwick* will experience enhanced cabins in these aircraft: World Traveller Plus cabins are bigger than before, fitted with 52 brand new seats. They remain at a 38-inch seat pitch and eight-inch recline but now incl ...

Customers can get in to a different type of holiday spirit and start plotting their summer escape now as British Airways launches new routes from Heathrow to Ljubljana in Slovenia and Montpellier in France. Seats to Slovenia’s capital are available to book from today with flights taking off on Mondays and Fridays from 15 July through to 2 September 2019. Customers can choose t ...

Everyone is talking Italian at London City Airport this week where British Airways is celebrating the launch of new flights to the capital city of Rome. The year-round service is the fourth Italian city to be served by British Airways direct from the Docklands and will operate every day except Saturday. A special bust of one of Rome’s most famous forefathers, Julius Caesar, w ...

British Airways is to significantly expand its service between Heathrow and Inverness by operating two daily return services from Monday to Friday and three return services at weekends from summer 2019. The increased schedule means that, for the first time since the Heathrow to Inverness route was reinstated in 2016, an aircraft will be parked overnight at Inverness Airport and ...

British Airways has won the Best Domestic Airline category at the prestigious Scottish Passenger Agents’ Association Awards for 2018. The award was accepted by Keith Chuter, British Airways Sales Manager, Scotland. Keith said: “We are delighted to have won this prestigious award as our Scottish operation is a vital part of British Airways’ business." “We operate in the regio ...

Sun-seeking Brits would rather spend their hard-earned cash on a winter holiday than buying presents for loved ones at Christmas, a study by British Airways has found. The average Brit plans to spend £1,260 each on Christmas this year, including £360 on presents. However we would spend a similar amount - £1,345 – on a winter getaway and 45% of us say we would rather splurge o ...

Over the last few weeks, we've been busily working away on some enhancements on our Flights system. We're happy to say that one of those is now ready for launch so we're handing over to Jayne, our Head of Tour Operator Partnerships, to tell you more... Hello everyone! As you will likely be aware, our pre-ticket amendment functionality has been offline for a few weeks. During t ...

We've had a few queries recently regarding some unusual Inclusive Tour fares within our Flights booking system. We wanted to offer some advice so, without further ado, we'll hand over to our Flights Operations Team Leader Emily: We're aware of some really competitive IT fares available in our Flights system that have a more restrictive deadline than usual. These fares are avai ...

As part of its continued commitment to put customers at the heart of its business, British Airways has today announced a multi-million pounds investment in training for its staff - beginning with its customer service hosts at its flagship home, Heathrow’s Terminal 5. Investment in customer service training The investment is part of the airline’s plan to have the most skilled, ...