With one of its 300 aircraft taking off from somewhere in the world every 90 seconds, British Airways runs a hugely complex global operation 24 hours a day. Today, its Chairman and CEO, Alex Cruz, laid down the challenge to artificial intelligence experts to help him transform the customer journey. Mr Cruz asked delegates at the AI Summit at London Tech Week to help his team of ...

A British Airways flight has touched down at London Heathrow from San Francisco this morning, having been on quite a unique journey – it hosted the Pitch on a Plane competition using on-board WiFi. The airline joined up with Founders Forum to give five start-ups the chance to pitch their ideas to a host of judges on board the flight including Alex Cruz, British Airways Chairman ...

The Red Arrows will join forces with a special British Airways B747, which has been painted in the airline’s predecessor British Overseas Airways Corporation (BOAC) livery, for a spectacular fly past at this summer’s Royal International Air Tattoo in Gloucestershire on 20 July 2019. To mark the airline’s centenary this year, the specially decorated 747 will perform a joint fly ...

British Airways shorthaul fleet has topped Heathrow’s ‘Fly Quiet and Green' league table, based on its environmental performance from January to March this year. The airline gained the top spot because of its new, more fuel-efficient aircraft, consistent adherence to routes designed to reduce noise for local communities and new landing procedures, optimised to reduce both noise ...

British Airways is celebrating its centenary year in style with the launch of its own English sparkling wine. Customers will be able to enjoy the bubbles from the award-winning Hattingley Valley from 1 July 2019 and raise a toast to the airline’s milestone birthday. British Airways team of wine experts worked with Hattingley Valley’s talented crew of wine makers to create a 201 ...

Former RAF pilot Frank Dell, 96, can today be found making his way through the hallways of his Bupa care home in Sydney. In his younger years, he was flying high over Germany in World War II, even carrying Royals, before joining British Airways as a commercial pilot. Now, 45 years after his retirement, the airline has worked closely with Bupa to make one of his wishes come true ...

British Airways has today landed in to Islamabad as it began its first service between the UK and Pakistan in ten years. Crowds greeted the aircraft in Islamabad as both the Union Flag and Pakistan’s national flag were waved from the cockpit roof hatch. British Airways has officially opened an office in Islamabad for the airline’s local dedicated team, which is testament to the ...

British Airways have recently launched a new training platform on their website to inform and update employees about the more specific details of the airline. The training academy includes programmes covering their cabins, loyalty schemes, updates about their partners and provides you with guidance about their policies. With all of these in mind, the aim of the training is to i ...

To mark British Airways centenary this year, the airline has opened its archive collection to the public for the first time to share never-before-seen memories of key moments from its 100-year history. The British Airways Centenary Archive Collection explores moments from the very first international flight with its predecessor airline, Aircraft Transport and Travel Limited (AT ...

Her Majesty The Queen visited British Airways headquarters at Waterside, Heathrow as part of the airline’s centenary celebrations. While at Waterside The Queen was introduced to colleagues in heritage uniforms from across the airline’s history and she visited British Airways museum, The Speedbird Centre, where she was shown artefacts and memorabilia relating to her many histori ...