British Airways has won the Best Domestic Airline category at the prestigious Scottish Passenger Agents’ Association Awards for 2018. The award was accepted by Keith Chuter, British Airways Sales Manager, Scotland. Keith said: “We are delighted to have won this prestigious award as our Scottish operation is a vital part of British Airways’ business." “We operate in the regio ...

Sun-seeking Brits would rather spend their hard-earned cash on a winter holiday than buying presents for loved ones at Christmas, a study by British Airways has found. The average Brit plans to spend £1,260 each on Christmas this year, including £360 on presents. However we would spend a similar amount - £1,345 – on a winter getaway and 45% of us say we would rather splurge o ...

Over the last few weeks, we've been busily working away on some enhancements on our Flights system. We're happy to say that one of those is now ready for launch so we're handing over to Jayne, our Head of Tour Operator Partnerships, to tell you more... Hello everyone! As you will likely be aware, our pre-ticket amendment functionality has been offline for a few weeks. During t ...

We've had a few queries recently regarding some unusual Inclusive Tour fares within our Flights booking system. We wanted to offer some advice so, without further ado, we'll hand over to our Flights Operations Team Leader Emily: We're aware of some really competitive IT fares available in our Flights system that have a more restrictive deadline than usual. These fares are avai ...

As part of its continued commitment to put customers at the heart of its business, British Airways has today announced a multi-million pounds investment in training for its staff - beginning with its customer service hosts at its flagship home, Heathrow’s Terminal 5. Investment in customer service training The investment is part of the airline’s plan to have the most skilled, ...

Customers can swing their way to charming Charleston next summer as British Airways launches a new route to the soulful South Carolina city. From 4 April 2019, British Airways will launch a two-per-week summer service from Heathrow Terminal 5 and will be the only airline flying direct between Europe and the southern US city. The new route will take the number of US destinatio ...

Customers can start plotting their summer escape now as British Airways launches new routes from Heathrow to Preveza in Greece and Bastia in Corsica and adds more flights to leisure destinations. Seats to the picture-perfect Greek town are available to book from today with flights taking off from Terminal 5 on Wednesdays and Sundays from 26 May through to 29 September 2019.  ...

Discerning luxury travellers are in for a treat: we’ve had a sneak peek inside the British Airways amenity kits in First and Club World and the contents are delightful. Let’s dive deeper into what you can expect to receive when you board the aircraft - keep reading to the bottom to find out how you could win one of your own today (Monday 15 October)! Club World British Airway ...

With word on the runway from British Airways cabin crew that there had been a rise in the number of independent female passengers, British Airways has released the Global Solo Travel Study into the who, what and why of the trend across the world and to understand which locations are the most tempting for true escapism. The BA Global Solo Travel Study of almost 9,000 18-64 year ...

British Airways has officially opened the doors to a luxurious new First lounge at New York’s JFK Terminal 7 for gold cardholders and customers travelling in First on the airline’s most coveted route across the Atlantic. The space is the airline’s first long-haul lounge to showcase the new design direction that customers are already enjoying in Rome and Aberdeen, and which wil ...