Our office will be open on Sunday 9 February 2020 to support customers with bookings affected by weather disruption. Information below reflects British Airways most recent advice:


Advice for British Airways-125 ticketed customers whose BA, AA, IB or AY flight is still OPERATING


Rebook onto

Any BA, AA, IB or AY Joint Business service

Airports affected

Shorthaul flights to and from LHR LGW & LCY

Tickets issued by

07 Feb 2020

Ticket travel dates

09 Feb 2020

New travel dates

08 Feb 2020 & 11-13 Feb 2020

Rebooking Allowance

Rebook into the same class as the original flight or lowest available in the same cabin

Origin/Destination/Stopover changes


Refunds Allowed


Redemptions included


Available for Trade


Important Information

  • One involuntary ticket change allowed from the above options
  • Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time




Last updated 20:30 8 February 2020.