Our head quarters are situated at World House, Lloyd Drive, Cheshire Oaks Business Park, Cheshire, CH65 9HQ, UK
Please visit our Coronavirus Support Hub for current and specific guidance on how to contact our teams during this period of travel disruption due to the the COVID pandemic.
Trading address: World House, Lloyd Drive, Cheshire Oaks Business Park, Cheshire, CH65 9HQ, UK
Registered in England number: 04783866
Registered address: Ashbourne House, The Guildway, Old Portsmouth Road, Guildford, Surrey, GU3 1LR, UK
Visit our Coronavirus Support Hub for details of office hours during COVID-19 related disruption.
Flights Customer Support
For Reservations including new bookings and pre-ticketing support
0900 100 0156*
> Raise an enquiry
*calls cost 51p per minute plus your network's access charge.
For Operations including ticketing and post-ticketing support
Groups Customer Support
All calls to or from Lime will be recorded in order to check instructions where necessary, as well as training and quality purposes.
Emergency out of hours
This number can be found within your Flights account.
Our out of hours number is
only for flight emergencies or
problems administrating bookings with ticketing
deadlines, and should only
be used outside of our usual