As the first family-friendly-accredited airport, London Gatwick is designed with travellers with young children in mind.

From family-friendly parking and restaurants to baby-changing facilities and nursing rooms, families will find everything they need for a seamless start to their journey.

London Gatwick also offers dedicated Special Assistance and family security lanes, giving families travelling with pushchairs extra time and support when passing through security. Also, the free kids’ zones keep little ones entertained, allowing adults to relax! 

London Gatwick aims to be the UK’s most accessible airport and prioritises the needs of every passenger to ensure an easy and safe experience for all.

As the first airport to introduce a hidden disability lanyard, passengers can collect one free of charge from any assistance desk. The lanyard provides a discreet signal that passengers, their families, or carers may need extra help when travelling.

In addition, the airport works closely with a wide range of charities and disability groups for collaboration and consultation, ensuring it is as accessible as possible for everyone. 

Your clients may wish to consider booking assistance if they:

• Need to bring a mobility aid, medical equipment, or assistance dog with you
• Need help with boarding the plane
• Cannot stand for a long time or walk long distances
• Need assistance finding your way around the airport
• Need assistance checking in, with security, or baggage

London Gatwick offers your clients an incredibly fast processing time, with 95% of passengers clearing security within five minutes, thanks to their industry-leading processes. 

They also offer Fast Track Security, from just £6, giving your clients peace of mind and even more convenience. 

Another perk is that your clients will no longer need to remove electrical items or put liquids in plastic bags at security. This not only makes the process smoother, but is also a sustainable move with no more requirement to use plastic bags. 

Beyond security, your clients will be spoilt for choice by the facilities that await them, from free Wi-Fi throughout the airport and charging ports, to exceptional retail opportunities, including Harrods in the North Terminal. 

In both terminals, you will also find a range of places to eat and drink, with a growing line-up of 28 options for your clients to choose from. From traditional British pub grub to Asian delicacies, there is something for all taste buds here!

The impressive line-up also includes the much-loved GAIL's Bakery, where you can pick up handcrafted baked goods and expertly brewed coffee! 

At London Gatwick Airport, there are two British Airways lounges in the South Terminal. Both are located on the Upper Mezzanine level after security.

The British Airways Club Lounge South Terminal is accessible to passengers travelling in Club World, oneworld Sapphire members (plus one guest), and AerClub Platinum and Concierge members (plus one guest) when travelling on a transatlantic itinerary, excluding the Caribbean.

The British Airways First Lounge South Terminal is available to British Airways Gold members (plus one guest) and oneworld Emerald members (plus one guest).