We are aware of the closure of London Heathrow Airport due to an electrical fire, this has resulted in a large volume of cancellations impacting flights both into and out of Heathrow Airport.
We are currently working with our airline partners for updated policies they are applying to the situation, please check back as we continue to update.
Our teams are ready and here to support you should you need us. Please be aware we will be working in priority order, and call wait times may be longer than usual.
For urgent flights queries, please call 0151 350 1180 or log your query on our contact form here.
British Airways Standard cancellation policy
For British Airways ticketed customers whose flights are still operating.