As well as covering British Airways' recent news, Gillian Wickers, Head of UK Leisure Sales at British Airways, gives the latest update from the BA Global Sales Leadership team.
Gillian is also joined by Richard Treeves, Head of Integrated Operations Control, who shares an insight into the airline's plans for 2023 and how they are preparing for another busy year for their operations.
Points covered in the video are:
- Reflection of achievements and challenges in 2022
- Punctuality improvement
- Schedule stability
- Creating messaging solutions for disruptions
- Optimisation of flight plans within two hours of departure
- Onboarding of new staff
- Expanded route network
- Delivery of new aircraft
- Increase of operational collaboration
