Tips for navigating peaks
- Secure bookings - Lock in your flights early - beat the rush!
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Use the Help Centre – Find quick answers to all your Flight questions.
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Track schedule changes - Stay on top with the ‘To Do’ list in our Flight System.
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Update client details - Keep passenger information accurate to avoid delays.
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Set up saved searches - Get alerts for your most common routes.
If you require any support using our systems, get in touch with our Partnerships team via partnerships@travelinnovationgroup.com
Stay connected
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Useful links for Flights System support
Top partner articles
Trending Flight articles from the last peak period
How to pay and ticket a booking
How to manager users
How to see itinerary options
How you access My Bookings
Our bank details
How to resend confirmation and tickets
We Are With You
Here are the best ways to contact our team for support:
Log in to the Help Centre for direct access to all team contact details and support resources.
Email: groupsales@lime-management.com
British Airways Groups email: bagroups@lime-management.com
Phone: 0151 350 1185
Our Out of Hours service is available 24/7 for urgent flight emergencies.
Log in to your Flights or Groups account to find our Out of Hours number.
Our festive opening hours
