As the approved provider of British Airways nett fares our Inclusive Tour (IT) Flights product offers ATOL bonded trade partners the ability to book fares with ease, hold them without commitment and ticket them with margin for profit – all without the need for a costly GDS. Plus, with ongoing enhancements to our bespoke Flights system in-line with New Distribution Capabilities (NDC), we can ensure a smooth and efficient booking experience from quoting to ticketing.

Lime’s IT fares offer you not only a fantastic price against the Published fare, but also the freedom to package our flight with your own ground arrangements (as long as it meets the ATOL and Fare Rule requirements).

An invaluable advantage to a Flights account with Lime is the ability to hold a named booking for up to 30 days before departure, with absolutely no financial commitment.

Ensure you’re head and shoulders above your competitors with accreditation from our award-winning national carrier. Available exclusively to Flights
account holders.

Enjoy the option to book Published and Seat Only fares. The perfect safety net should an IT fare be unavailable, or the travel you’re booking does not meet the Fare Rules.* 

As the Distribution Technology Charge increases, we've got you covered with complete exemption from this fee thanks to our NDC enabled Flights booking system.

To reward your loyalty, we've packed our 2019 Grandi scheme full of perks and rewards that increase the more you book. Find out more on Grandi here.

With your Flights account you will have a designated Partnership Executive who will be on hand to answer any queries you may have about your account or the
booking process.

Additional Price Points, (another perk of NDC) are now available on 15 longhaul and all shorthaul routes, guaranteeing a more competitive price for your customers. 


*You’ll still enjoy up to 72 hours non commitment period once bookings are held - there’s nothing to lose.


Our systems are designed by us, and we’re constantly investing in new technology to add functions that ease your booking management and deliver the options you’re looking for. New technology includes New Distribution Capabilities (NDC) that we offer and that are constantly evolving to enhance your booking experience. Find some useful information on our
systems below.



Want to stay up to date with the latest enhancements? Make sure you're subscribed to our mailing list by contacting or head to our Latest page!



Forgotten your account login details? Give us a call or an email and we'll reset it for you no problem!

0900 100 0156*

*calls to our Flights department cost 51p per minute plus your network's access charge. Please note, calls are recorded for training and quality purposes.


As part of our ongoing commitment to being PCI DDS compliant, all card payments not processed via our Flights system will now use our
email pay process.

When you need to make payment, please contact Customer Support via phone or online chat who will create and send a unique payment link. When you click the link, you'll need to fill out the payment form with your company card details. Once payment has been made successfully, Customer Support will process the request.