British Airways is marking 70 years of service to Chicago with significant upgrades and expansions, showcasing its commitment to the city.
In a move to enhance customer experience, British Airways has relocated its departures from Terminal 5 to Terminal 3 at Chicago O'Hare International Airport. This shift provides travellers with dedicated check-in desks and access to premium lounges, including those offered by American Airlines.
To further cement its presence, the airline is introducing a third non-stop daily service from Chicago to London Heathrow this summer, using advanced Boeing 777 and 787 aircraft, offering passengers even more flexibility and convenience.
Neil Chernoff, British Airways’ Chief Planning and Strategy Officer, emphasised the company's dedication to improving service. He highlighted the move as a testament to British Airways' commitment to delivering unparalleled convenience to its valued customers in Chicago.
Additionally, this milestone coincides with the remarkable career of Maureen McLafferty, Regional Airport Manager, who has served British Airways in Chicago for 40 years. McLafferty expressed excitement about the additions, anticipating the benefits they will bring to customers.
All British Airways, Iberia, and Aer Lingus flights will now depart from Terminal 3, fostering closer collaboration with oneworld partners, including American Airlines and Japan Airlines.
Since 1954, British Airways has been a cornerstone of Chicago's aviation landscape, providing exceptional service on its routes to and from London Heathrow Airport.
